O que o comprador deve enviar
To hire a web hosting manager installation service, the buyer needs to have an active server compatible with the chosen control panel. The service is primarily intended for VPS servers, dedicated servers, or cloud environments that allow full administrative access.
This type of installation cannot be performed on standard shared hosting plans, as the procedure requires root access to the operating system and permission to install, remove, and configure internal server services.
Before completing the purchase, the customer must choose which control panel they wish to install from the options available in the service, such as Plesk, DirectAdmin, VestaCP, or HestiaCP.
Information that must be sent.
After order confirmation, the buyer must send the necessary information for analysis and installation.
Typically, you will be asked for the following information:
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Name of the panel you want to install;
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Server IP address;
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A user with administrative access, usually root;
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Server password or SSH access key;
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port used for SSH connection, if it is different from the default port;
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operating system installed on the server;
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Information about the provider where the server was contracted;
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domain or subdomain that will be used to access the panel, when applicable;
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Administrative email for initial setup;
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Relevant additional information about the environment.
The data must be correct and up-to-date. If access is blocked, the password is incorrect, or the user does not have administrative permissions, the installation cannot begin until the problem is resolved.
The server needs to be active.
The server must remain active, connected to the internet, and accessible throughout the entire service interaction.
The provider must also allow SSH connections and not maintain blocks that prevent the installation of the components required by the control panel.
If the server is suspended, offline, inaccessible, or has administrative restrictions, the delivery deadline will be contingent upon resolving these issues.
Server requirements
The server must meet the minimum requirements of the chosen control panel. These requirements may vary depending on the system, the installed version, the number of websites, and the resources that will be used.
Among the main points analyzed are:
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compatible operating system;
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Available RAM memory;
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Free disk space;
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processing capacity;
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Server architecture;
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network connectivity;
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Valid IP address;
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administrative permissions;
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absence of conflicts with other panels.
Before installation, our team can verify if the environment has the appropriate conditions to receive the selected manager.
If the server is not compatible, the client will be informed about the necessary adjustments or the possibility of using another control panel.
Clean server recommendation
For a new installation, it is recommended to use a clean server, without any other hosting control panel previously installed.
Control panels such as cPanel, CyberPanel, DirectAdmin, Plesk, VestaCP, HestiaCP, and others utilize various services, ports, files, and internal configurations. Having more than one control panel in the same environment can cause conflicts, installation failures, and instability.
It is also recommended that the server does not have any custom configurations that could interfere with the process, especially changes to:
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firewall;
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network ports;
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web server;
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database;
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email service;
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DNS;
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PHP;
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System permissions;
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operating system repositories.
When necessary, reinstalling the operating system may be recommended before starting the service.
Servers with existing websites or data
If the server already has websites, databases, email accounts, files, or applications running, the buyer must inform the company of this before the service begins.
Installing a control panel can alter important server services and, in some cases, affect existing configurations.
For this reason, the client must clearly explain whether the environment is already in production and which resources need to be preserved.
The contracted installation does not automatically include:
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website migration;
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database transfer;
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file recovery;
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Application configuration;
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Email account migration;
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Correction of existing systems;
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Adapting custom settings.
These services may require additional hiring or budgeting.
Backup before installation
It is the buyer's responsibility to maintain an up-to-date backup of all files, databases, emails, settings, and important information existing on the server.
Even when the procedure is performed with technical care, there may be previous errors, corrupted files, incompatibilities, or unknown configurations.
The backup should preferably be stored off-site from the server that will host the installation.
If the server is new and does not contain important information, this step may not be necessary, but it is still advisable to confirm that there is no data that needs to be preserved.
Panel license
Some hosting providers may require a paid license for installation or full use.
When the chosen panel requires a license, the buyer must possess a valid license or obtain one directly from the responsible supplier.
The installation service fee does not automatically include:
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Plesk license;
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DirectAdmin license;
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paid extensions;
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premium modules;
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additional commercial resources;
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Monthly fees charged by the panel provider.
Free panels or free versions may be installed depending on availability, compatibility, and the conditions presented in the service.
The customer is responsible for verifying the costs, limitations, and licensing rules of the selected panel.
Domain or subdomain for access
Some dashboards can be configured for access via a domain or subdomain, such as:
painel.seudominio.com.br
When this configuration is included or required, the buyer must have an active domain and access to DNS management.
The following may be requested:
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domain or subdomain name;
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Access to the DNS provider;
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creation or modification of DNS records;
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Information about the service responsible for the domain.
DNS propagation relies on external services and may take some time to complete.
Server access data
The buyer must provide functional administrative access via SSH.
Typically, this includes:
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Server IP address;
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root user;
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SSH password or key;
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SSH port.
Without this access, it is not possible to install the control panel or configure the necessary services.
The credentials will be used exclusively for providing the service. After the service is completed, we recommend that the client change the administrative password and review the authorized access privileges.
Panel selection
The buyer must clearly specify which panel they wish to install.
Before choosing, it's important to consider:
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purpose of the server;
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number of websites;
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The need for email accounts;
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user experience;
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available resources;
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licensing costs;
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compatibility with the operating system;
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ease of administration;
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need for official support.
If the client has any doubts, they can provide the project specifications so that technical compatibility can be assessed. However, the final decision regarding the chosen panel will rest with the buyer.
Important information in case of reinstallation.
If the server has previously had another control panel installed, or if there is a need to reinstall the operating system, the client must report this.
Reinstalling the operating system typically erases all existing data on the server.
Therefore, the buyer must confirm that they have performed the necessary backup and authorize the reinstallation, when applicable.
Access to the server provider's control panel may be requested if necessary.
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Reinstall the system;
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restart the machine;
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Access the console;
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Change network rules;
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unlock doors;
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Check VPS settings;
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Fix SSH access errors.
What should not be sent
The customer should not send any information that is not necessary for the execution of the service.
There is no need to provide passwords for personal accounts, social media, banking services, or other systems unrelated to the server.
All data submitted must be directly related to the installation and configuration of the panel.
Execution period
The delivery time is up to 48 hours, counted after the correct submission of all necessary data, access information, and credentials.
The deadline may be interrupted or extended when:
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Incorrect data;
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lack of root access;
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Server is offline or suspended;
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incompatible system;
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lack of license;
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Provider blocks;
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Customer authorization is required;
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delay in sending additional information;
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problems external to the contracted service.
The timeframe only begins when our team has the technical capabilities to start providing service.
Checklist to send after purchase.
To facilitate the service, the buyer may send the information in the following format:
Selected panel:
Plesk, DirectAdmin, VestaCP or HestiaCP.
Server IP address:
Please provide the primary IP address.
Administrative user:
Normally root.
SSH password or key:
Send a valid credential.
SSH port:
Please specify the port used.
Operating system:
Please provide the name and version.
Server provider:
Please specify where the VPS or server was contracted.
Domain or subdomain:
Please specify if you wish to use an email address to access the dashboard.
License:
Please indicate if you already have a license, when required.
Server status:
Please specify if the server is new, empty, or already contains websites and data.
Additional notes:
Describe any important configuration, requirement, or restriction.
Providing all this information helps avoid delays and allows the installation to be carried out with greater accuracy, safety, and efficiency.
