Privacy Policy — PulsoMax
PulsoMax values privacy, security, and transparency in the handling of personal data of its customers, users, and visitors.
This Privacy Policy aims to explain, in a clear and accessible way, what data may be collected, how it is used, stored, shared and protected by PulsoMax during browsing on our website and contracting our digital products and services.
By accessing our website, using our services, or making a purchase, you declare that you are aware of the terms of this Privacy Policy.
1. Who we are
PulsoMax is a company that operates in the digital products and services market, offering solutions focused on boosting online presence.
Among the services offered are Instagram followers, likes, Reels views, Kwai followers, YouTube views, and other digital services related to growth and engagement on social media.
2. Data we can collect
To provide our services safely and efficiently, PulsoMax may collect some personal data provided directly by the user or generated during the use of the website.
We can collect the following data:
Identification information: name, email, phone number, CPF (Brazilian tax identification number) or other data necessary for registration, purchase, support, or issuing receipts.
Payment data: information necessary to process payments, such as payment method, transaction status, and data provided by financial intermediaries. PulsoMax does not store complete credit card data when payment is processed by third-party platforms.
Order details: contracted service, quantity requested, profile link, username, publication link, channel, video or content required for the execution of the digital service.
Browsing data: IP address, approximate location, device type, browser used, pages accessed, date and time of access, cookies and similar technologies.
Customer service data: messages sent via WhatsApp, email, contact form, chat, or other official PulsoMax channels.
3. Purpose of data use
PulsoMax may use the collected data for the following purposes:
Process orders, payments, and deliveries of contracted services.
Correctly identify the profile, post, video, or channel indicated by the client for the execution of the service.
Contacting the customer regarding orders, support, questions, updates, or important information.
To improve the browsing experience on the website.
To prevent fraud, abuse, unauthorized access, and suspicious activity.
To comply with legal, tax, regulatory obligations or requests from competent authorities.
To send promotional communications, offers and news, when permitted by law or with the user's consent.
To improve our products, services, customer service, and communication strategies.
4. Legal basis for data processing
The processing of personal data carried out by PulsoMax observes the legal hypotheses foreseen in the LGPD (Brazilian General Data Protection Law), especially article 7 of Law No. 13.709/2018. Among the applicable legal bases may be the consent of the data subject, the execution of a contract, compliance with a legal or regulatory obligation, the regular exercise of rights, and legitimate interest.
Therefore, PulsoMax may process personal data based on:
Contract execution: when the data is needed to process purchases, release orders, provide digital services, and offer customer support.
Consent: when the user authorizes the use of their data for specific purposes, such as sending promotional communications.
Compliance with legal or regulatory obligations: when there is a need to store or share information to meet legal, tax, accounting, or regulatory requirements.
Legitimate interest: when processing is necessary to improve our services, prevent fraud, protect our rights, ensure platform security, or offer a better user experience, always respecting the fundamental rights and freedoms of the data subject.
Regular exercise of rights: when the data is necessary for PulsoMax's defense in administrative, judicial, or arbitration proceedings.
5. Sharing data with third parties
PulsoMax may share personal data only when necessary to provide services, comply with legal obligations, or protect its rights.
Sharing may occur with:
Payment platforms and financial intermediaries.
Providers of technology services, hosting, automation, security, customer service, and data analysis.
Operational partners required for the execution of the contracted digital services.
Public, administrative or judicial authorities, when there is a legal obligation or a valid request.
Marketing, communication, and analytics tools, where applicable and permitted by law.
PulsoMax does not sell its customers' personal data.
6. Data security
PulsoMax adopts reasonable technical and administrative measures to protect personal data against unauthorized access, loss, alteration, improper disclosure, or any other form of inappropriate processing.
In addition, we recommend that users also adopt good security practices, such as keeping their data up to date, not sharing sensitive information on unofficial channels, and verifying that they are browsing the correct PulsoMax website.
PulsoMax informs that it does not request social media passwords to perform its services. If someone asks for your password on behalf of PulsoMax, disregard the request and contact them through official channels.
7. Cookies and similar technologies
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze performance, understand browsing behavior, and offer more relevant content or advertisements.
Users can configure their browser to block or delete cookies. However, some website functionalities may be affected if cookies are disabled.
8. Data storage and retention period
Personal data will be stored for the time necessary to fulfill the purposes described in this Privacy Policy, including the provision of contracted services, customer service, compliance with legal, tax and regulatory obligations, fraud prevention and the regular exercise of rights.
After the purpose of data processing has ended, the data may be deleted, anonymized, or retained when there is a legal basis that justifies its preservation.
9. Rights of data subjects
Under the LGPD (Brazilian General Data Protection Law), the holder of personal data has rights related to the processing of their information. These include confirmation of the existence of processing, access to data, correction of incomplete or outdated data, anonymization, blocking or deletion of unnecessary data, portability, information about data sharing, revocation of consent, and request for deletion when applicable.
To exercise their rights, users may contact PulsoMax through the official channels outlined in this Policy.
PulsoMax may request additional information to confirm the applicant's identity and ensure the security of the process.
10. Data on children and adolescents
PulsoMax does not direct its services to children. If data from minors is processed, it must comply with applicable legislation and always observe the best interests of the child or adolescent, as provided for in the LGPD (Brazilian General Data Protection Law).
We recommend that minors use our services only with the authorization and accompaniment of their parents or legal guardians.
11. Promotional communications
PulsoMax may send communications regarding offers, news, updates, promotions, and information related to its digital services.
The user may request to stop receiving these communications at any time, through the available customer service channels or through the unsubscribe mechanism itself, when available.
12. Third-party links
Our website may contain links to external platforms, social networks, payment methods, or third-party websites.
PulsoMax is not responsible for the privacy, security, or content practices of these external environments. Therefore, we recommend that users read the privacy policies of the respective websites before providing any personal data.
13. Changes to this Privacy Policy
PulsoMax may update this Privacy Policy at any time to reflect improvements in our services, legal, regulatory or operational changes.
The updated version will be published on our website, indicating the date of the last update. We recommend that users check this page periodically.
14. Contact channel
In case of doubts, requests, complaints or inquiries related to the processing of personal data, the user may contact PulsoMax through the official channels:
Email: [insert contact email]
WhatsApp: [insert customer service number]
Website: [insert website address]
Data controller: PulsoMax
15. Jurisdiction and applicable law
This Privacy Policy shall be governed by the laws of the Federative Republic of Brazil, especially the General Data Protection Law — Law No. 13.709/2018.
Any disputes related to this Policy will be resolved in accordance with applicable Brazilian law.
Last updated: May 8, 2026